Jersey Jack Pinball presents the Willy Wonka pinball machine: a world of pure imagination! Jersey Jack Pinball presents the Willy Wonka pinball machine

Home Use:

This pinball machine comes with a 1 year parts warranty. All parts that are faulty will be replaced. Often we can solve any problems over the phone and supply any necessary components for the customer to fit. If necessary our specialist repairer can visit your home to inspect and repair your machine on-site, but this would be chargeable. Please call us for a call-out quotation. If parts are required which are not carried at the time these will need to be ordered for you.

After our 1 year warranty has expired we will continue to offer you complete support for any problems you have, either over the phone or by email, and can provide a chargeable engineer call out should it be required. Whatever happens, we will be able to look after you and your pinball machine.

Pinball machines are complicated items, which don’t like being moved about, nor do they like the cold or humidity. Therefore, if you chose to move the pinball machine from where we originally installed it, or it is stored in a cold or damp location, our warranty will become null and void. We won’t be able to supply any parts for your machine free of charge if it has been accidentally damaged or you have tampered with it in any way.

Commercial Use:

Where a used/secondhand/reconditioned item is not being used in a home, but is instead being placed in a commercial location such as a bar, pub, cafe, restaurant, bowling alley, trampoline park, youth club, office, factory, or similar, we will offer a 30 day on-site service warranty should any problems occur which are not a result of any misuse or malicious damage. This warranty will cover parts and labour.

Availability:

Our pinball machines are available from stock and usually take 2 to 4 weeks to be reconditioned and to be taken through our 26-point check. Sometimes this can be turned around in a quicker time frame; at other times it can take a little longer, especially if any parts are needed. You should then allow 7 to 10 working days for your pinball machine to be delivered, depending upon location and customer availability.

Please note that our classic pinballs tend to sell very quickly, so please call us before visiting the showroom to check we still have this particular model available.